1. Return Period: You may apply for return or exchange wthin 30 days after receiving the goods, provided the goods arenew, unused, and with intact tags and packaging.2. Quality Issues: For returns or exchanges due to producquality issues (such as embroidery defects, fabric damage), we will bear the round-trip shipping cost and issue afull refund, which will be returned to your payment account (PayPal, credit card, or digital wallet) via the original metho0.
lection), you shall bear the return shipping cost.3. Non-Quality Issues: For returns or exchanges due to non-quality reasons (such as personal preference, wrong size se
The refund will deduct the international shipping cost ar
d be returned to the original payment method.
roducts (such as personalized embroidery patterns) do not sup4. Customized Products: Hand-embroidered customized pport hassle-free returns or exchanges.5. Refund Process: Submit return/exchange application -assed - Refund completed within 7 working daysCustomer service review -> Return the goods -> Inspection p(returned to the original payment method: PayPal, credt card, or digital wallet).
6. Special Notes: Returns or exchanges of overseas ordes must comply with the customs regulations of the destinationcountry, and the resulting customs clearance feesshall be borne by the buyer.